The DMV is ridiculous.
- Several DMVs in LA have closed
- If you schedule an appointment online you have to wait months
- If you turn up you can be waiting for 8 hours to be seen (not an exaggeration).
The DMV should have a paid ‘fast lane’.
Using the Fast Lane might cost you $20, but you’re in and out in 20 minutes.
The money generated could be used to open more DMVs and generally improve services for all DMV customers.
Like the freeway fast lane, the cost of using the fast lane could vary based on demand.
Bonus idea: DMV staff should be paid an monthly bonus based on customer satisfaction and customers served.